Hyatt Place Kuala Lumpur Bukit Jalil

Walking distance to shopping mall, nearby golf course and national stadium. Very comfortable bed. Suitable for business travellers. Breakfast buffet spread is adequate and fulfilling.overall stay met expectations for this category of hotel.

Service is excellent. Customer service is 10/10. Even the security guards are super friendly. A really quality hotel with a nice pool and bar on the rooftop. Can find nothing much to complain about here. It's a good hotel, staff, service and everything else. Location is perfect as it is situated just beside Pavallion mall and Aurora mall. You can easily find cafés along the stretch of shops just in front of the malls. There is also a LokLok stall that frequently open most nights nearby along the middle of the road. Some cafes nearby are going cashless and only accept card payments, so be ready for that

The entire ambience of the setting was fantastic and well worth the money! Located strategically near the heart of Bukit Jalil,this hotel is definitely a go-to if you want to head out to concerts and the like. Room was comfortable with spacious beds and amazing lighting and all the facilities were on point. Also, great selection of breakfast menus indeed, hosting a variety of cuisine which satisfies the senses. Special shout out to Mr. Hezekiel who made us feel content and assured during our stay and who was incredibly hospitable and helpful.

Staff were well equipped with customer centric mentality. The two front desk staff, a lady on the day of arrival and a gentlemen on the day i leave were very accommodative. My arrival was earlier than stipulated checkin time by 2hrs. Needed room early so I could settle in before going thru my medical checks next door. The lady helped to secure early check-in to which I was really grateful. In the day of checking out, I was planned to have a minor surgery at 1030am. With check out at 12pm, I asked for possible ‘late’ check out so I won’t be rushed. The gentleman on that day, didn’t ask for more explanation, but straight away granted late check out “for ease of our customer’s mind”. Wonderful behavior! Had a chat with the restaurant’s captain as he seek for feedback. Again, pleasant behavior in receiving constructive feedback. This hotel is literally 4mins walk to the Ikonik eye clinic and 10mins walk in shaded storehouse side to Pavillion Bukit Jalil. Room is clean and the place is very quiet.

Stayed here with my son and his swim team for a swimming competition. The hotel is new so everything was still pristine, clean and well in order. Room was sizeable - we had a twin room. Bathroom was nice and functional. It's a 5 minute walk away from the Pavilion Mall which offered loads of food, shopping and entertainment.